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Privacy Policy

Last Updated: July 3, 2026

At Renova Global ("Renova Global," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, purchase products, submit inquiries, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

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Information You Provide Directly

When you interact with our website, you may provide:

  • Name

  • Email address

  • Phone number

  • Country or region

  • Company name

  • Shipping and billing addresses

  • Account credentials

  • Payment information

  • Product inquiries and messages

  • Any other information you voluntarily submit

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Account Registration Information

You may create an account using:

  • Email and password

  • Google Sign-In authentication

When using Google Sign-In, we may receive basic profile information associated with your Google account, such as your name and email address.

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Payment Information

When making purchases, payments are processed through third-party payment providers, including:

  • Credit card processors

  • PayPal

We do not store your complete credit card information on our servers.

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Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral URLs

  • Cookie identifiers

  • Analytics information

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts

  • Process orders and payments

  • Fulfill purchases and provide services

  • Respond to inquiries and support requests

  • Provide technical support

  • Improve our products and services

  • Personalize your website experience

  • Send transactional communications

  • Send marketing communications (where permitted)

  • Detect fraud and maintain security

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions

  • Remember preferences

  • Analyze website traffic

  • Improve website functionality

  • Measure advertising effectiveness

You may configure your browser to refuse cookies; however, some website features may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

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Service Providers

Third-party providers who assist us with:

  • Payment processing

  • Website hosting

  • Cloud services

  • Analytics

  • Customer support

  • Shipping and logistics

  • Marketing services

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Business Partners

Where necessary to provide requested products or services.

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Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud

  • Respond to lawful requests from authorities

5. Payment Processing

Payments made through our website are securely processed by authorized third-party payment providers, including PayPal and credit card processing services.

We do not store complete payment card details on our own servers.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce our agreements

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your information, including:

  • SSL/TLS encryption

  • Secure authentication systems

  • Access controls

  • Security monitoring

However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to certain processing activities

  • Request data portability

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, access, correct, and delete personal information we collect about you.

We do not sell personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We take reasonable measures to ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Third-Party Services and Links

Our website may contain links to third-party websites or services, including:

  • Google Sign-In

  • PayPal

  • Analytics providers

  • Social media platforms

We are not responsible for the privacy practices of these third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

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